"All my customers are the same."
Said no one. Ever.

Get more customers come back more often and promote your store
by delivering them a personalized experience.
On autopilot. No matter how big or small your online shop is.

Do you fully leverage the power of loyalty?

It probably your most valuable and untapped resource.

Aren't you tired of chasing new customers with the recent, shiny marketing tactics?

 

  • Loyal customers are less price-sensitive, more profitable, they listen to what you say and recommend you to their friends.

  • But with „one-size-fits-all” communication it’s hard to truly connect with the more and more demanding shoppers who expect personalized experiences.

  • Keeping them active and turning into the brand ambassadors is almost impossible.

7
Attracting new customers on average costs online shops 5-7 times more than retaining those they already have.
-Lee Resource Inc.
80
80% of your company’s future revenue will come from just 20% of your existing customers.
- Gartner Group
65
Customers find it frustrating when they’re presented with inconsistent offers, experiences or treatment through different channels
- Accenture
CustDev.net helps you boost revenues of your online store and treat every customer like a treasure.

Personalization + Predictive Analytics = Humanization of eCommerce

Say goodbye to spending time and money on the unprofitable customer acquisition campaigns and hello more happy, returning customers and new promoters of your brand.
15
Chance that a first-time buyer will become a long-term profitable customer
-Customer Insight Group
67
If customers buy 2-3 times in a short period of time, their chance of becoming loyal jumps to almost 70%
-Customer Insight Group
73
Companies using Predictive Analytics achieve 73% higher sale than those who don't
- IBM
Here's what you get:

1. Rich profiles for all your customers to help you understand which 20% of buyers will be responsible for 80% of your profits.

Total Revenues: by Customers' Loyalty (New vs. Returning)

14%

Average Order Value: by Recency (Active in last 30 days vs. Passive)

12%

Segments: First-time buyers vs. Returning

82%

Segments: Demographics (Men vs. Women)

26%

Products: Customers who bought one of Top 5

82%

  • Our algorithms analyze your customers’ buying behavior and leverage transactions history, social media and demographic data to help you quickly find out exactly which segments are the money-makers and which drain you profits.

  • Checking how much you sold last month to the loyal women with the profiles on Pinterest versus one-time buyers who use Twitter takes only 5 clicks. Our customers are mostly non-technical people and they love how simple it’s.

  • Oh, and for each group we find your best-selling products so that you know what to promote  through which channel.

2. Create rule-based email messages and send once or every time in the future when a customer meets the criteria.

  • Personalize the shopping experience depending on who they are (demographics) and what they like (social media) and do (transactions).

  • Tell the first-time buyers the story behind your brand 2 day after the purchase, one week later ask how they liked the product, then include some tips on how they can make most of it and to make theme come back offer a small time-limited discount for their next order.

  • To help you get started quickly we created a bunch of campaign templates leveraging the best eCommerce marketing practices.

Send your first campaign today

It's Here

Download the latest copy today & never
be unprepared for the weather again.

3. Get smart alerts powered by predictive analytics that tell you which customers at the moment need a special attention and who is ready to buy again.

Create your own "System of Engagement"

  • Forget about the analysis-paralysis. We tell you when to take action.

  • Quickly send the right message to the right people at the right time.

  • Smart alerts instruct you how to take care of inactive customers, which products to recommend to the loyal customers  or when to ask them for referrals.

The most innovative eCommerce companies are already leveraging the predictive analytics
to show their customers they care.

Jack Ma,
Founder of Alibaba.com

"Forget about your competitors,
just focus on you customers."

Alexandra Wilkis Wlson,
Co-founder of Gilt Groupe

"We at Gilt are focused on personalization,
tailoring each member's experience
to reflect that member's preferences."

Jeff Bezos, CEO of Amazon.com

„If you do build a great experience,
customers tell each other about that.
Word of mouth is very powerful”

Rich Customer Profiles

All customers’ transactions, social media profiles and demographic data in one place.

Rules-based messages

Completely customizable for every customer segment you can imagine. Creating a new campaign is as simple as sending an email.

Smart Alerts

Recommend you when it’s the best time to send which message to which segment. It’s a personalization powerd by the Predictive Analytics.

Automatic segmentation

Identify your most valuable customers, products and channels to leverage this insights in your other marketing activies.

Collection of Templates

Ready to use email campaings based on the best eCommerce marketing tactics. Welcome messages, discounts offers, product tutorials, seasonal promotions, asking for referrals.

Automatic Engine of Growth

Once you set up campaigns for different segments, you’re done. The powerful System of Engagement is alway now on, delivering happiness with personalized experiences.

Any sufficiently advanced technology is indistinguishable from magic. - A.C. Clarke

Arthur C. Clarke

Any sufficiently advanced technology is indistinguishable from magic.

"If we can keep our competitors focused on us
while we stay focused on the customer
ultimately we'll turn out all right."

− Jeff Bezos, CEO of Amazon.com

"If you’re in business, first and foremost,
you have to be nice.
Show your customers that you care."

− Gary Vaynerchuk, Marketer, Author of Bestsellers

"The big opportunies are in customer relationship -
solving for customer lifetime value - both before and after the sale"

− Sam Mallikarjunan, Ecommerce Head at HubSpot

Let’s take the next step and work together